Returns & Exchanges
At Cookies Clothing, we want you to be completely satisfied with your fresh fits, which is why we offer a 30-day return window for all unworn items with original tags attached. Please note that limited edition drops and accessories are final sale to maintain exclusivity and hygiene standards.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Print Your Label
Once your request is approved, download and print the prepaid shipping label provided via email.
Package Your Items
Securely pack your items in their original packaging, ensuring all hangtags are attached and the packing slip is included inside.
Ship and Track
Drop off your package at any authorized carrier location and keep your tracking receipt; your refund will be processed within 5-7 business days of arrival.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing